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AF
Adam F

1 reviews | Active since Jun 2013

27 Jul 2020, 16:05

Wasted My Time

This R500/R1500 cash for not beating your current instance premium is full of loopholes to get out of giving you the money. It is basically impossible to get the money. I feel that it is a ***** marketing ploy to get your personal details because their quote was more than DOUBLE that I'm paying with all the same. How could they ever beat a competitive quote? Now I want my personal details removed from their system... do you think that this will happen?

0
Replies (3)
OUTsurance
OUTsurance's reply29 Jul 2020, 13:00
Official
Hello Adam

The purpose of the promotion is not to dupe any person. We say, if we cannot beat your current premium you have been paying,  we will pay your R500. As with any promotion, Ts & Cs will apply.
We could not trace the quote and requested you to please send us the quote number, alternatively your surname and date of birth via email to: ***. 
This site sadly does not display numerics, hence our requsest to email.

Our promotion team will then arrange a call to you.

Regards
OUTsurance
AF
Adam F's update30 Jul 2020, 14:47
Reviewer Update
Hi OUTsurance

How don't you have my quote on record? You, Sam, called me to offer a quote. You even got my name and address wrong. The quote is also in Afrikaans for some reason.

Quote Number: ***0.

If the information that I previously supp**** with this quote number doesn't resolve this I won't waste my time with this any more.

Regards

Adam
OUTsurance
OUTsurance's reply31 Jul 2020, 09:21
Official
Hello Adam
Thank you for your further feedback. Sorry to read about the poor quality of underwriting.
As requested, please email us the detail as requested. This site does not display numerics.
Please know we want to assist you.

Regards
OUTsurance