Waste of time dealing with Outsurance

I recently received an email asking me to give them another chance to beat my current vehicle insurance premium. I was contacted and went through the whole process. In the end their quote was almost double my current premium.

I have submitted the documents as requested to claim promotional R500/R1500 (R1500 in my case as I haven't had any claims in the last 3 years). I was told that a consultant will contact me within 24 hours after submitting the required documents but still haven't received a response.

Outsurance is quick to ask for another chance to quote but is very slow in paying the promised funds. Not my fault you cannot give me a better quote.