Was disappointed and felt down yesterday after I asked Outsurance for a reduction in my premiums as I had been claim free for 3 yrs

Good afternoon Jessica,

Thanks for your feedback.

We are sorry that we were unable to offer you a reduction in your premium.

Our facility review manager Shu'abe has been unsucessful in his attemots to cotact you and has subsequently sent you an sms and email.

Please provide him with a time and date convenient for you and he will call you then.

Regards,
OUTsurance