Warning to potential OUTsurance customers

Item: OUTsurance
Rating: 1
Author: Unarine N

I received a competitive quote from OUTsurance and I changed my policy over to them. Had a tv claim that I admit the process was flawless.

9 months in and I receive an increase, from R3457.59 to R4272.65. And then I got the “I’m sorry we cannot review your policy at this time” So basically OUTsurance will give you a competitive quote and few months in they will increase premiums. Well done OUTsurance! What an AWESOME experience.

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Replies (1)

OUTsurance's replyOfficial

03 Oct 2022, 07:36

Hello Unarine

We fully understand your unhappiness about the increase and are sorry about the poor explanation you received upon raising your concerns.
Our client care manager contacted you and discussed the reason for the increase in more detail.

We are very pleased to know you decided to reinstate your policy with us and endavour providing you with service excellence throughout.

Regards
OUTsurance

OUTsurance's reply03 Oct 2022, 07:36

Official