DO
Duncan O
1 reviews | Active since Oct 2018
08 Nov 2018, 10:17
Waiting for the link to Claim my R400 as my current premium was not beaten
I received a phone call from a lady advising me that she can beat my current insurers premium and this was not the case. She then told me that i will be getting a link via email to claim my R400. I am still waiting for the link. I have the OTP just did not get the link.
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Replies (3)0
Replies (3)
OUTsurance's replyOfficial
08 Nov 2018, 13:41Good day dncncoliver ,
Thank you for notifying us. You received the OTP which indicates the process is underway however we will investigate why the email was not sent to you.
Refilwe our Promotion Manager sent you an email requesting your documentation. Once received she will guide you through the process.
Sorry for the inconvenience caused.
Thank you,
Kelvin
Thank you for notifying us. You received the OTP which indicates the process is underway however we will investigate why the email was not sent to you.
Refilwe our Promotion Manager sent you an email requesting your documentation. Once received she will guide you through the process.
Sorry for the inconvenience caused.
Thank you,
Kelvin
OUTsurance's reply08 Nov 2018, 13:41
Official
Good day dncncoliver ,
Thank you for notifying us. You received the OTP which indicates the process is underway however we will investigate why the email was not sent to you.
Refilwe our Promotion Manager sent you an email requesting your documentation. Once received she will guide you through the process.
Sorry for the inconvenience caused.
Thank you,
Kelvin
Thank you for notifying us. You received the OTP which indicates the process is underway however we will investigate why the email was not sent to you.
Refilwe our Promotion Manager sent you an email requesting your documentation. Once received she will guide you through the process.
Sorry for the inconvenience caused.
Thank you,
Kelvin
DO
Duncan O's updateReviewer Update
08 Nov 2018, 13:47Hi Kelvin,
Thank you for your response, I will send the documentation as soon as i receive the email from Refilwe.
Regards
Duncan
DO
Duncan O's update08 Nov 2018, 13:47
Reviewer Update
Hi Kelvin,
Thank you for your response, I will send the documentation as soon as i receive the email from Refilwe.
Regards
Duncan
DO
Duncan O's updateReviewer Update
12 Nov 2018, 11:15I was sitting and thinking. Your response was sent 8 Nov 2018, 13:41 advising that the link will be sent. Up-till today. Nothing. Why dont you just cancel the promotion if it is so difficult to actually get something out?
DO
Duncan O's update12 Nov 2018, 11:15
Reviewer Update
I was sitting and thinking. Your response was sent 8 Nov 2018, 13:41 advising that the link will be sent. Up-till today. Nothing. Why dont you just cancel the promotion if it is so difficult to actually get something out?