Wack service

<p>Hello Peter</p> <p> </p> <p>I am quite disappointed at Outsurance really. We are currently insured by dial direct and not entirely happy with their service so we decided to look for a different service provider elsewhere, outsurance came to mind.</p> <p> </p> <p>I have noticed that they are running a campaign "R400 if they can't beat your current subscriptions and R800 if you have not claimed" ... In that case they owe us one of those figures.</p> <p>On 1 occasion I have called them requesting for a quotation, this included submitting all the documents they needed they promised to call back but nothing. I called again a few days later informing their agents of my intentions to move, she told me they would call me back ... Until today I'm still waiting for that call.</p> <p>So am I entitled to that R400/R800 because perhaps they were frightened by how much I was paying at dial direct.</p>