1 reviews | Active since Apr 2013
Violation of the POPPI Act
My secretary's surname is very similar to ours but her first names are totally different. A couple of years ago whilst discussing a claim for me, as I was overseas, she queried something on her own account. We are not sure how it happened but suddenly I was receiving her emails and my husband her messages from Outsurance. We immediately corrected this. Since then my husband gets constant messages from marketing agents- IN MY SECRETARY'S NAME! Outsurance is the only one that has ever connected the two! This is an invasion of privacy and *******. The POPPI Act clearly states information is not to be passed on. The last straw is now it has been given to the ANC who message my husband constantly- again addressing him as my secretary. I am appalled that this is condoned within your company!
Hello jenn-jenn
Data protection is crucial and we fully understand the need to protect all our data, principally because we deal with confidential client information. We neither share nor sell client data to anyone for marketing purposes. Furthermore we are aware of each individual’s rights to privacy and the protection of personal information. We have stringent data protection measures and processes in place to ensure that this confidential data remains protected.
After having investigated the matter, we can confirm that none of your information was leaked.
Regards
Dinky
Hello jenn-jenn
Data protection is crucial and we fully understand the need to protect all our data, principally because we deal with confidential client information. We neither share nor sell client data to anyone for marketing purposes. Furthermore we are aware of each individual’s rights to privacy and the protection of personal information. We have stringent data protection measures and processes in place to ensure that this confidential data remains protected.
After having investigated the matter, we can confirm that none of your information was leaked.
Regards
Dinky