TS
Tanya S

1 reviews | Active since Feb 2019

17 May 2020, 10:36

Very upset

Askes for a quote on third party fire and theft, received the quote on email and asked the agent Ronaldo to call me back the next day at 10 to accept but he never did. So why would i even consider them id lf this is the service that i get.

0
Replies (1)
OUTsurance
OUTsurance's reply18 May 2020, 12:21
Official
Good day Tanya,

The lack of follow up is unacceptable and certainly not the level of service we usually deliver.

Ash our sales manager contacted you to apologise and to finalise your cover.

Regards,
OUTsurance