VERY UNHAPPY!!!!!!!!!!

I dont even know if I have patients anymore with Outsurance, on 23 February 2024 another insurance client drove my vehicle of the road, I took the other clients details Mr H, and provided it to Outsurance, I had to get a case number which I provided them with, It took a week for Mr H to sign fort he 3rd party liability after I had to provide Outsurance with camera footage that it was Mr H's Fault. This is very stressful for me that my stomach hurts and affecting my work performance. besides Bradley that actually assisted me and explaining everything it has rather been stressful, I am deeply upset by the ring around that Outsurance is giving me, want replace counterfeit parts on my car, They keep on saying that it is not true but yet the providers state otherwise, today is 12 March I got a call from the second supplier asking me where my car is, The first supplier does not have my car the current one does not have my car, Outsurance does not know where it is, this has become ridiculous I am spending thousands each week to get my daughter to school and myself to work!!!! and home again, with no remorse from Outsurance regarding my expenses and the delay that they are causing..WHERE IS MY CAR!!!!!! I AM ABOUT TO LOSE MY MIND!!!!!!!!!!!