MP
Mabitsa P
1 reviews | Active since Dec 2018
05 Aug 2020, 11:51
Very poor service
I want to make changes for my funeral cover been going to the app requesting to be assisted it says the consultant will call but no ones did and I tried calling the guy I spoke to said he will ask someone to call me. Your service is very poor
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OUTsurance's replyOfficial
07 Aug 2020, 09:48Hello Mabitsa
Thank you for your message.
Both our advisor as well as client care manager have been trying to contact you.
We finally made successful contact with you and an appointment was set to call you on Saturday when it will better suit you to discuss the reinstatement of your policy.
We are sorry about the frustration.
Regards
OUTsurance
Thank you for your message.
Both our advisor as well as client care manager have been trying to contact you.
We finally made successful contact with you and an appointment was set to call you on Saturday when it will better suit you to discuss the reinstatement of your policy.
We are sorry about the frustration.
Regards
OUTsurance
OUTsurance's reply07 Aug 2020, 09:48
Official
Hello Mabitsa
Thank you for your message.
Both our advisor as well as client care manager have been trying to contact you.
We finally made successful contact with you and an appointment was set to call you on Saturday when it will better suit you to discuss the reinstatement of your policy.
We are sorry about the frustration.
Regards
OUTsurance
Thank you for your message.
Both our advisor as well as client care manager have been trying to contact you.
We finally made successful contact with you and an appointment was set to call you on Saturday when it will better suit you to discuss the reinstatement of your policy.
We are sorry about the frustration.
Regards
OUTsurance