AS
Amy S

1 reviews | Active since Oct 2023

31 Oct 2024, 17:54

Very poor service

Took out a policy with them Self inspection app doesn't work at all Only option is to drive way out to get to an inspection center I lodged a complaint but of course this was ignored I tried to cancel the policy but there is nobody available to take my call Really bad service and they have this couldn't care less attitude to make it worse Biggest mistake I ever made was to get involved with outsurance

0
Replies (1)
OUTsurance
OUTsurance's reply01 Nov 2024, 10:53
Official
Hello Amy

Further to our response to you, we received feedback from our digital team, confirming they contacted you and offered to assist you. You however sadly decided to cancel your policy with us.

We are sorry you feel as if our service let you down. 

Regards
The OUTsurance Team