Very Poor Service

<p>On the 27th of April my townhouse was broken into. I submitted a claim and was payed out less than what I have been paying for the item to be insured. Questioning this, I was rudely told by the claims consultant (nombuh) that it was not her department. I then called again and spoke to Nicolette, who was both rude and impatient with my query. She told me she would get her superior to call and attend to my concern. After still no response, I again called outsurance and asked the consultant to get someone who could help in this regard to call me. I'm still waiting. Very poor service as it is almost a month later. I guess you don't always get something out. </p>