SM
Sibongile M
1 reviews | Active since Jun 2011
19 Dec 2018, 15:01
Very Inconsiderate!!!!!
i'm so furious, angry, gatvol with OUTSURANCE!!!. I have been asking them to change my banking details, and I received an email from Lucia Magakgala Sithole on the 6th Nov asking for my contact number, but since then I have not received the call, all they do is debit my account, they have debited my account more than 20 times between Nov & Now. Please stop debiting that account and cancel my policy if all you can do is debit, debit & debit!!!! and can not call!!!!!!! Who's going to pay for all your bouncing debit orders?????????
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OUTsurance's replyOfficial
27 Dec 2018, 13:56Hello Sibothan
Please accept our sincere apologies for the inconvenience and frustration.
Although several attempts have been made to contact you while abroad and being unsuccessful, these attempts did not resolve the matter for you.
Our client care manager has subsequently sent you an email and we will appreciate if you could respond to his mail.
Regards
Dinky
Please accept our sincere apologies for the inconvenience and frustration.
Although several attempts have been made to contact you while abroad and being unsuccessful, these attempts did not resolve the matter for you.
Our client care manager has subsequently sent you an email and we will appreciate if you could respond to his mail.
Regards
Dinky
Best regards,
OUTsurance's reply27 Dec 2018, 13:56
Official
Hello Sibothan
Please accept our sincere apologies for the inconvenience and frustration.
Although several attempts have been made to contact you while abroad and being unsuccessful, these attempts did not resolve the matter for you.
Our client care manager has subsequently sent you an email and we will appreciate if you could respond to his mail.
Regards
Dinky
Please accept our sincere apologies for the inconvenience and frustration.
Although several attempts have been made to contact you while abroad and being unsuccessful, these attempts did not resolve the matter for you.
Our client care manager has subsequently sent you an email and we will appreciate if you could respond to his mail.
Regards
Dinky
Best regards,