CO
Chantel O
1 reviews | Active since Aug 2019
28 Feb 2023, 10:21
VERY BAD SERVICE VERY BAD COMPANY
We have been trying to cancel our policy with OUtsurance for the past 5 months nobody even responds on any emails neither do they care to call the client just blacklist you for not paying. NEVER AGAIN
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OUTsurance's replyOfficial
03 Mar 2023, 10:39Good day Chantel,
We were naturally concerned with your review. After responding privately to your review, we escalated the matter for urgent attention.
Mandi our retentions manager has been unsuccessful in his attempts to reach you. He has subsequently sent you an email and SMS. Please advise Mandi of a date and time that he may call you to address your concerns. We can confirm that your policy has been cancelled.
You have our apologies for the inconvenience caused.
Regards,
OUTsurance
We were naturally concerned with your review. After responding privately to your review, we escalated the matter for urgent attention.
Mandi our retentions manager has been unsuccessful in his attempts to reach you. He has subsequently sent you an email and SMS. Please advise Mandi of a date and time that he may call you to address your concerns. We can confirm that your policy has been cancelled.
You have our apologies for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply03 Mar 2023, 10:39
Official
Good day Chantel,
We were naturally concerned with your review. After responding privately to your review, we escalated the matter for urgent attention.
Mandi our retentions manager has been unsuccessful in his attempts to reach you. He has subsequently sent you an email and SMS. Please advise Mandi of a date and time that he may call you to address your concerns. We can confirm that your policy has been cancelled.
You have our apologies for the inconvenience caused.
Regards,
OUTsurance
We were naturally concerned with your review. After responding privately to your review, we escalated the matter for urgent attention.
Mandi our retentions manager has been unsuccessful in his attempts to reach you. He has subsequently sent you an email and SMS. Please advise Mandi of a date and time that he may call you to address your concerns. We can confirm that your policy has been cancelled.
You have our apologies for the inconvenience caused.
Regards,
OUTsurance