Very bad service from Outsurance

Have called them to day to remove my car insurance from my policy because of a re-rate of 40% in August.

The agent referred me to a senior adviser who then against my will trying to sell me Outsurance and trying to negotiate with me to stay with Outsurance.

I had to repeat my request at least 12 times, that I do not want any conversation, only want to cancel my insurance - regardless he carried on until I ended in a shouting scenario.

I feel that as I customer I have the right to choose if I want to negotiate or have a conversation or if I simply want to cancel an item, that was taken from be by trying to bully me and refusing my instruction to cancel repeatably.

I would want everyone be aware of those inappropriate business practice, and the lack of respect with which you are treated by Outsurance.