SA
Services A
1 reviews | Active since Mar 2020
03 Feb 2025, 14:08
Very bad service
The service is very bad. The consultant appointed is never available. Their service providers they are using is even worse. Because if this bad service I am sitting with no date where my issue can be attended to. Really a bad insurance to deal with. They just happy to take their premiums each month.
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OUTsurance's replyOfficial
03 Feb 2025, 16:00Good day
Our claims manager contacted you after having consulted with our service provider.
Your vehicle has been booked in for repairs for tomorrow. We understand you were reluctant for the specific repairer to attend to the repair, as they are unable to assist you with a courtesy vehicle.
We are sorry you feel as if you were not being kept updated, but we did provide you with feedback during the process.
We endeavor having your vehicle repaired as soon as possible.
Regards
The OUTsurance Team
Our claims manager contacted you after having consulted with our service provider.
Your vehicle has been booked in for repairs for tomorrow. We understand you were reluctant for the specific repairer to attend to the repair, as they are unable to assist you with a courtesy vehicle.
We are sorry you feel as if you were not being kept updated, but we did provide you with feedback during the process.
We endeavor having your vehicle repaired as soon as possible.
Regards
The OUTsurance Team
OUTsurance's reply03 Feb 2025, 16:00
Official
Good day
Our claims manager contacted you after having consulted with our service provider.
Your vehicle has been booked in for repairs for tomorrow. We understand you were reluctant for the specific repairer to attend to the repair, as they are unable to assist you with a courtesy vehicle.
We are sorry you feel as if you were not being kept updated, but we did provide you with feedback during the process.
We endeavor having your vehicle repaired as soon as possible.
Regards
The OUTsurance Team
Our claims manager contacted you after having consulted with our service provider.
Your vehicle has been booked in for repairs for tomorrow. We understand you were reluctant for the specific repairer to attend to the repair, as they are unable to assist you with a courtesy vehicle.
We are sorry you feel as if you were not being kept updated, but we did provide you with feedback during the process.
We endeavor having your vehicle repaired as soon as possible.
Regards
The OUTsurance Team