ME
Marise E

1 reviews | Active since Jan 2020

09 Dec 2022, 15:00

Very arrogant

Thabo fro. Outsurance are very arrogant I got a better deal for pet medical . When i phoned to cancel my policy with out surance Thabo wanted to tell me what to do. Its the worst service i got If i want to cancel you dont gonna tell me other wise

0
Replies (1)
OUTsurance
OUTsurance's reply14 Dec 2022, 12:38
Official
Good day Marise,

We take much pride in our service delivery, so your review was naturally worrying.

Gavin our client services manager contacted you to address your concerns and he apologised for your poor service experience. We will address the service transgression accordingly.

Thank you for accepting our sincere apologies.

Regards,
OUTsurance