jR
juan R

1 reviews | Active since Aug 2018

15 Aug 2018, 09:20

Vehicle ****** but still need to pay the premium

My vehicle was ****** on 05/08/2018 but according to Outsurance I will not receive a credit on my premium and will still pay for the whole month of Aug until 31/08/2018. Does not matter if I do not have the vehicle anymore. What is there to insure for the rest of the time? They claim to beat any other insurance on price but take your money somewhere else. They just lost a client.

0
Replies (1)
OUTsurance
OUTsurance's reply16 Aug 2018, 10:53
Official

Good day juanrossou1880,

To enjoy cover we need to receive the full months premium.

Wesley our Client Services Manager contacted you to discuss your concerns and he explained why we still charge you for the full month.

Sorry for the disappointment.

Thank you,

Kelvin