sJ
siddique J

1 reviews | Active since Feb 2020

13 Jul 2020, 18:54

Vehicle claim

Not a good choice service worse I experinance been a client since 2010 but no more . Dont be fooled by there adverts They not there to help there client's only there to take your money

0
Replies (4)
sJ
siddique J's update13 Jul 2020, 19:28
Reviewer Update
Outsurance had a claim in February 2020 and still fighting to get it sorted.

The vehicle went In twice to the same panel shop they sent it to and now it about previous work that was done and they not trying to help they on the side of the panel shop that dosen't pay them a premium like I am just a nothing
Thank outsurance it will catch up some time
sJ
siddique J's update14 Jul 2020, 11:14
Reviewer Update
THANK HOPE SOME CAN HELP BECAUSE I AM THINKING OF CANELLING THIS POLICY BUT WILL WAIT FOR A CLL
sJ
siddique J's update14 Jul 2020, 11:17
Reviewer Update
WILL WAIT FOR THE CALL
OUTsurance
OUTsurance's reply17 Jul 2020, 15:20
Official
Hi Siddique

Following our recent interaction we acknowledged your complaint and escalated the matter to our Claims Management team for urgent attention and assistance.

Our Claims Managers advised that you chose to engage OSTI and we are currently dealing with this complaint via their offices.  Should you choose not to have OSTI mitigate this matter any further, you will inform them accordingly.  However, should you still wish for the matter to be dealt with via OSTI, all correspondence should be via their offices.
Regards
OUTsurance