sA
sabhir A
1 reviews | Active since Jun 2014
23 Oct 2023, 11:52
Using vulguar lanaguages
I am in the market for taking insurance. Yasthil is in contact with me regarding outsurance. Today I am supposed to make my decision of which company to go with,until I can here how one employee is swearing vulgaur languages at Yasthil. I expressed how unprofessional his behavaviour was and concerned if this is the level of communication represented by outsurance.This happend between 12.15 and 12.25 midday today.Mon 23rd October 2023.i did speak to his manager Vicky and complained and requested feedback as I feel uncomfortable
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Replies (2)
OUTsurance's replyOfficial
23 Oct 2023, 13:42Good afternoon Sabhir,
We are sorry to hear about your disappointing experience with us.
Our sales manager will be in contact with you.
We take service delivery very seriously and can assure you that the service transgressions will be addressed internally.
Regards,
The OUTsurance Team
We are sorry to hear about your disappointing experience with us.
Our sales manager will be in contact with you.
We take service delivery very seriously and can assure you that the service transgressions will be addressed internally.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply23 Oct 2023, 13:42
Official
Good afternoon Sabhir,
We are sorry to hear about your disappointing experience with us.
Our sales manager will be in contact with you.
We take service delivery very seriously and can assure you that the service transgressions will be addressed internally.
Regards,
The OUTsurance Team
We are sorry to hear about your disappointing experience with us.
Our sales manager will be in contact with you.
We take service delivery very seriously and can assure you that the service transgressions will be addressed internally.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's replyOfficial
31 Oct 2023, 13:44Hello Sabhir
Further to our private response, Anviek was in contact with you. He apologised for the poor impression you were left with. Any form of unprofessionalism is viewed in a serious light and his management team have addressed the matter internally.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
Further to our private response, Anviek was in contact with you. He apologised for the poor impression you were left with. Any form of unprofessionalism is viewed in a serious light and his management team have addressed the matter internally.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply31 Oct 2023, 13:44
Official
Hello Sabhir
Further to our private response, Anviek was in contact with you. He apologised for the poor impression you were left with. Any form of unprofessionalism is viewed in a serious light and his management team have addressed the matter internally.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
Further to our private response, Anviek was in contact with you. He apologised for the poor impression you were left with. Any form of unprofessionalism is viewed in a serious light and his management team have addressed the matter internally.
Thank you for accepting our apologies.
Regards
The OUTsurance Team
Best regards,