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brandon P

1 reviews | Active since May 2026

27 May 2026, 22:16

Useless they don't have brokers , especially in Chatsworth

Completely useless call centre I request a broker in my area chats so many times and they cant find one near me absolutely useless don't ever anyone try to take a policy here with them no broker at all in Chatsworth what's the use so big company cant employee brokers I needed business insurance and even sent so many emails for a broker and still nothing

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Replies (5)
bP
brandon P's update27 May 2026, 23:38
Reviewer Update
They have been escalating this for a week now and no one is even giving me a number to call for a broker near me can I have a broker manager number to call atleast

Or can they call me on ***
bP
brandon P's update28 May 2026, 10:19
Reviewer Update
Still no contract from a broker
bP
brandon P's update28 May 2026, 14:39
Reviewer Update
Ok awaiting a call from a broker
bP
brandon P's update28 May 2026, 17:33
Reviewer Update
Thank you regional manager had called me , they sorting out my policy just awaiting a confirmation Email to confirm few underlined concerns i had , dealing with a good broker nickel, let's hope by today it will be finalized I'll keep you updated to when I'm fully happy with my new policy thank you
OUTsurance
OUTsurance's reply29 May 2026, 07:22
Official
Hello Brandon

Thank you for your further response.
Our GM did contact you and is arranging assistance for you.

Please accept our sincere apologies for the utmost frustration and incorrect advice you received.

Regards
The OUTsurance Team