1 reviews | Active since Dec 2013
Useless service
First off......i would like to warn as much people as possible to stay away from this useless insurance company.
I have a motor warranty plan with my car insurance with them. In Dec 2021 i logged a claim with them for things that need to be fixed on my car through this motor warranty plan. When i logged the claim i was asked if my car has a service history and i told them NO........they proceeded with the claim and i received a claim reference number, and was advised on mail as to where i needed to take my car.
Now after 3 weeks they refuse to approve my claim because i dont have a service history. The person called Jason Pullen is the worst there, he blatantly refuses to approve the claim and gives false information to other people to phone me.
I really hope that a supervisor sees this and calls me back.
Highly irate client
Please accept our sincere apologies for the long time it has taken us to finalise your claim for you.
Our claims manager contacted you, and discussed the delay.
The claim has since been finalised and the way forward was also discussed. Thank you for your understanding,
Regards
OUTsurance
Please accept our sincere apologies for the long time it has taken us to finalise your claim for you.
Our claims manager contacted you, and discussed the delay.
The claim has since been finalised and the way forward was also discussed. Thank you for your understanding,
Regards
OUTsurance
