NM
Nastashka M
1 reviews | Active since Mar 2017
09 Sept 2019, 18:24
Useless!!!!
I logged my original claim for a car that i bumped in march. 3 months after i receive phone calls from for summons threat ,speak to outsurance about 5 times being promised they have got my back and have nothing to worry about and yet today I receive my formal stamp summons where outsurance since march has not bothered to pay for the claim!!! You guys def. Do not have my bac**** No wonder outsurance beats quotes for you are paying for no service!
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OUTsurance's replyOfficial
11 Sept 2019, 14:03Good day Natashka,
You complaint was worrying indeed and we immediately escalated the matter for urgent attention.
Our legal team have since been in contact with you to address the matter. We have included you in the correspondence to the other party. Rest assured we are attending to the summons.
We sincerely apologise for the unnecessary stress this has caused.
Regards,
OUTsurance
You complaint was worrying indeed and we immediately escalated the matter for urgent attention.
Our legal team have since been in contact with you to address the matter. We have included you in the correspondence to the other party. Rest assured we are attending to the summons.
We sincerely apologise for the unnecessary stress this has caused.
Regards,
OUTsurance
OUTsurance's reply11 Sept 2019, 14:03
Official
Good day Natashka,
You complaint was worrying indeed and we immediately escalated the matter for urgent attention.
Our legal team have since been in contact with you to address the matter. We have included you in the correspondence to the other party. Rest assured we are attending to the summons.
We sincerely apologise for the unnecessary stress this has caused.
Regards,
OUTsurance
You complaint was worrying indeed and we immediately escalated the matter for urgent attention.
Our legal team have since been in contact with you to address the matter. We have included you in the correspondence to the other party. Rest assured we are attending to the summons.
We sincerely apologise for the unnecessary stress this has caused.
Regards,
OUTsurance