RP
Renier P
1 reviews | Active since Sept 2012
02 Feb 2022, 12:36
Used to be good insurance but now very bad!
Changed last year to outsurance and the worst experience to date. 10 days with water leak and still waiting for Drm Projects to arrive. Phone on hold and back and forth. Water now leaking for 2 weeks.
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OUTsurance's replyOfficial
04 Feb 2022, 15:39Hello Renier
We are so sorry about the unfortunate delay and resultant frustration this has caused you!
Our claims advisor contacted you with further feedback, after her discussion with the service provider. They did an evaluation of the damage yesterday and we received their quote today.
We endeavor finalising the claim for you as soon as possible.
Regards
OUTsurance
We are so sorry about the unfortunate delay and resultant frustration this has caused you!
Our claims advisor contacted you with further feedback, after her discussion with the service provider. They did an evaluation of the damage yesterday and we received their quote today.
We endeavor finalising the claim for you as soon as possible.
Regards
OUTsurance
OUTsurance's reply04 Feb 2022, 15:39
Official
Hello Renier
We are so sorry about the unfortunate delay and resultant frustration this has caused you!
Our claims advisor contacted you with further feedback, after her discussion with the service provider. They did an evaluation of the damage yesterday and we received their quote today.
We endeavor finalising the claim for you as soon as possible.
Regards
OUTsurance
We are so sorry about the unfortunate delay and resultant frustration this has caused you!
Our claims advisor contacted you with further feedback, after her discussion with the service provider. They did an evaluation of the damage yesterday and we received their quote today.
We endeavor finalising the claim for you as soon as possible.
Regards
OUTsurance