AG
Ameer G
1 reviews | Active since Jun 2021
10 Jun 2021, 22:43
Upset and disappointed
My claim was rejected, my policy were accepted by information of my home building, and policy schedule was forwarded thereafter, but with different agreement, very disappointed gonna cancel both claims
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OUTsurance's replyOfficial
15 Jun 2021, 13:35Good day Ameer,
We will always ensure we do the right thing and we owe it to our clients to settle all valid claims.
Zandi our claims manager contacted you to discus the claim rejection in detail. Gradual wear and tear and a lack of maintenance is a general policy exclusion.
We are sorry for the disappointing feedback.
Regards,
OUTsurance
We will always ensure we do the right thing and we owe it to our clients to settle all valid claims.
Zandi our claims manager contacted you to discus the claim rejection in detail. Gradual wear and tear and a lack of maintenance is a general policy exclusion.
We are sorry for the disappointing feedback.
Regards,
OUTsurance
OUTsurance's reply15 Jun 2021, 13:35
Official
Good day Ameer,
We will always ensure we do the right thing and we owe it to our clients to settle all valid claims.
Zandi our claims manager contacted you to discus the claim rejection in detail. Gradual wear and tear and a lack of maintenance is a general policy exclusion.
We are sorry for the disappointing feedback.
Regards,
OUTsurance
We will always ensure we do the right thing and we owe it to our clients to settle all valid claims.
Zandi our claims manager contacted you to discus the claim rejection in detail. Gradual wear and tear and a lack of maintenance is a general policy exclusion.
We are sorry for the disappointing feedback.
Regards,
OUTsurance