KS
Kobus S
1 reviews | Active since Aug 2017
28 Jul 2025, 16:43
Unwilling to send quote
Looking for comparative quotes. Due to the fact that I did not accept a quote in 2018, OUTsurance now refuses to send me a quote to discuss with my wife. How are you supposed to make an informed decision without a quote ?
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Replies (2)KS
Kobus S's updateReviewer Update
29 Jul 2025, 12:05I’m totally shocked by the behaviour of your sales advisor, who just phoned me again, extremely rude, verbally insulting me over the phone. Be sure that I will report Ameo Nelson to the insurance ombudsman for his unprofessional behaviour
KS
Kobus S's update29 Jul 2025, 12:05
Reviewer Update
I’m totally shocked by the behaviour of your sales advisor, who just phoned me again, extremely rude, verbally insulting me over the phone. Be sure that I will report Ameo Nelson to the insurance ombudsman for his unprofessional behaviour
OUTsurance's replyOfficial
19 Aug 2025, 14:18Good day Kobus,
Further to our initial private reply, we are truly sorry for the disappointing service received.
The service transgressions have been addressed internally, and the quote has been sent to you.
Regards,
The OUTsurance Team
Further to our initial private reply, we are truly sorry for the disappointing service received.
The service transgressions have been addressed internally, and the quote has been sent to you.
Regards,
The OUTsurance Team
OUTsurance's reply19 Aug 2025, 14:18
Official
Good day Kobus,
Further to our initial private reply, we are truly sorry for the disappointing service received.
The service transgressions have been addressed internally, and the quote has been sent to you.
Regards,
The OUTsurance Team
Further to our initial private reply, we are truly sorry for the disappointing service received.
The service transgressions have been addressed internally, and the quote has been sent to you.
Regards,
The OUTsurance Team