Unwelcome Phonecalls

Hello,

This is more of a letter of frustration than as service complaint.

I, like every other human being on the planet, has a finite amount of time, 24 hours per day. When I receive phone calls during my incredibly busy 14-hour workday I expect them to be from someone relevant to my life. I received 3 sales phone calls from Outsurance in as many days. During the second phone call, I said to the arrogant individual on the phone to NOT waste my time and that I have NO interest in buying insurance. That right there should be an indicator to back off, but no, then I had to listen to some sob story about "oh no I am not selling anything, I am simply calling to compare what you are paying vs what outsurance will charge..." So I hung up and proceeded to send an email to *** stating that I explicitly revoke any permission for outsurance or any of its subsidiaries to ever call me again.

Guess what, 90 minutes later the same arrogant ***** calls me back and opens with... "We received your complaint Mr. Kruger, but I don't understand, we've done nothing wrong, why don't you want to save money?"

Well dear outsurance, never once was I asked if it is a convenient time to speak to me, or if you could schedule a time to speak to me, my time is exactly that... MY TIME, I don't like it to be wasted, your sales strategy to pester customers into submission is pathetic and honestly, I hope this is a matter of one over-ambitious call center agent and not the culture of your business.

I will NEVER sign up with outsurance even if your premiums are cheaper by a factor of 10 because you do not respect the wishes of potential customers or their time for that matter.

Put my number on some list where you are guaranteed to waste your VoIP minutes and don't call again.