1 reviews | Active since Mar 2010
Unsolicited breach of privacy
I got an unsolicited call from an outsurance agent today. Apparently my aunt gave them my phone number. I messaged her about this and indeed she had - so that she could get R400 off. I did not consend to my number to be used - it is thus a contravention of the consumer protection act. I'd like to lodge an official complaint - please contact me to give me relevant contact person information.
Hello mrk
We take note of your complaint and wish to respond as follows.
As part of our marketing we do ask our clients if they know of someone who would be interested to receive a quote from OUTsurance. This practice is not ******** or against any regulations applicable to our business.
We are, however, allowed to contact a potential client once to obtain consent for any further process of personal information. Should the person during the initial call inform us that they do not wish to be contacted by OUTsurance we will ensure that they are removed from our contact list.
Please note that there is no responsibility on our clients to provide us with any details and we respect any client who do not wish to provide us with such information.
OUTsurance has very high standards when it comes to compliance with any laws or regulations applicable to our business.
It is never pleasant to hear that any person had a bad experience with OUTsurance and for that we do apologise. We will, however, ensure that your details are removed from our contact list.
We trust you find the above in order.
Regards
Dinky
Hello mrk
We take note of your complaint and wish to respond as follows.
As part of our marketing we do ask our clients if they know of someone who would be interested to receive a quote from OUTsurance. This practice is not ******** or against any regulations applicable to our business.
We are, however, allowed to contact a potential client once to obtain consent for any further process of personal information. Should the person during the initial call inform us that they do not wish to be contacted by OUTsurance we will ensure that they are removed from our contact list.
Please note that there is no responsibility on our clients to provide us with any details and we respect any client who do not wish to provide us with such information.
OUTsurance has very high standards when it comes to compliance with any laws or regulations applicable to our business.
It is never pleasant to hear that any person had a bad experience with OUTsurance and for that we do apologise. We will, however, ensure that your details are removed from our contact list.
We trust you find the above in order.
Regards
Dinky