AP
Angela P

1 reviews | Active since Nov 2015

27 Nov 2015, 10:30

Unsatisfied with the way in which my 3 rd party cl

I was the unfortunate one who was involved in an accident with one of Outsurance's clients. The person handling my claim was very unprofessional. I followed up on numerous occasions and was promised that he would mail me the outcomes... at least 4 times but never received any mails. My husband spoke to him as well and he never received a mail either. 3 email addresses were given. The claim was rejected ... no asseror ever came out to inspect my car. When we asked has anyone been to the accident scene to see that it was impossible that what the client said had happen. No one had been there. After we told the man handling the claim he must read the accident report. A police officer was on the scene at the time of the accident. He took her statement which was not the same as what she told outsurance. I eventually spoke to a so called manager who was very rude as well. He couldn't even tell me what was going on with my claim. I feel that the claim was handled very unprofessional. We eventually received a mail saying the claim was rejected. Your client will now sit with the debt. We have now given our attorneys instructions to sue your client aswell as outsurance. <br>

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