cK
chris K

1 reviews | Active since Feb 2014

06 Aug 2019, 15:38

UNSATISFIED CUSTOMER

IN 2018 I HAD A HOUSE CLAIM THE ROOF WAS DONE BY THERE CONTRACTORS. IT TOOK MONTHS DO DO THE REPAIRS AND PAINTING AS THERE WAS A PROBLEM WITH THE PAINT. AFTER COMPLETION AND THE 1ST HEAVY RAINS THE ROOF LEAKED IN DIFFERENT PLACES. I NEVER HAD ONE LEAK. ON CONTACTING THEM THEY GOT HOLD OF THE CONTRACTORS, THEY REFUSE TO REPAIR THE LEAKS AND OUTSURANCE DID NOT TAKE THEM IN HAND. NOW I HAVE A ROOF THAT LEAKS.THE ANSWER WAS THAT I HAVE HAVE TO SUBMIT A NOTHER CLAIM

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Replies (1)
OUTsurance
OUTsurance's reply07 Aug 2019, 15:13
Official
Hello Chris

We are so sorry about the frustration you are experiencing!

Our claims manager Lebo contacted you.
We will contact you with further feedback once we have fami****ised ourselves with the content of our service provider's report.

Regards
OUTsurance

Best regards,