cK
chris K
1 reviews | Active since Feb 2014
06 Aug 2019, 15:38
UNSATISFIED CUSTOMER
IN 2018 I HAD A HOUSE CLAIM THE ROOF WAS DONE BY THERE CONTRACTORS. IT TOOK MONTHS DO DO THE REPAIRS AND PAINTING AS THERE WAS A PROBLEM WITH THE PAINT. AFTER COMPLETION AND THE 1ST HEAVY RAINS THE ROOF LEAKED IN DIFFERENT PLACES. I NEVER HAD ONE LEAK. ON CONTACTING THEM THEY GOT HOLD OF THE CONTRACTORS, THEY REFUSE TO REPAIR THE LEAKS AND OUTSURANCE DID NOT TAKE THEM IN HAND. NOW I HAVE A ROOF THAT LEAKS.THE ANSWER WAS THAT I HAVE HAVE TO SUBMIT A NOTHER CLAIM
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Replies (1)OUTsurance's replyOfficial
07 Aug 2019, 15:13Hello Chris
We are so sorry about the frustration you are experiencing!
Our claims manager Lebo contacted you.
We will contact you with further feedback once we have fami****ised ourselves with the content of our service provider's report.
Regards
OUTsurance
We are so sorry about the frustration you are experiencing!
Our claims manager Lebo contacted you.
We will contact you with further feedback once we have fami****ised ourselves with the content of our service provider's report.
Regards
OUTsurance
Best regards,
OUTsurance's reply07 Aug 2019, 15:13
Official
Hello Chris
We are so sorry about the frustration you are experiencing!
Our claims manager Lebo contacted you.
We will contact you with further feedback once we have fami****ised ourselves with the content of our service provider's report.
Regards
OUTsurance
We are so sorry about the frustration you are experiencing!
Our claims manager Lebo contacted you.
We will contact you with further feedback once we have fami****ised ourselves with the content of our service provider's report.
Regards
OUTsurance
Best regards,
