Unruly outbound call centre
<p>Your outbound call centre reps are ridiculous, they call you 4 to 5 times after one another if you did not answer the call, and when you do, they just start talking, no, do you have a moment for me to talk to you or anything like that, just full on Sales speech. I told them I was unable to speak at the moment, and advised on when I could talk, but of course when you tell them to call they don't.</p> <p>This morning already I had two calls, I understand they are just doing the job they are required to do, but we as customers also have jobs, and the amount of times I am being called during working hours is becoming harassment. Any communication that needs to be sent to me, is to be done by Email, as now I have blocked your contact numbers, and wont be bothered with this harassment any more.</p> <p>Make sure your staff has manners </p>
Hi Chantelle,
Thank you for notifying us. We apologize for inundating you with calls. I will place your number on our 'do not call list'.
Regards, Kelvin
Hi Chantelle,
Thank you for notifying us. We apologize for inundating you with calls. I will place your number on our 'do not call list'.
Regards, Kelvin
