FH
Friedrich H

1 reviews | Active since Mar 2020

20 Jan 2026, 17:53

Unrequested Third-Party Contact After Quote Request

I contacted Outsurance to request a quote for an item to be insured. I asked to be called back within five minutes and stated that my details were not to be shared and that I did not consent to follow-up contact. After the request, I received calls. These calls were not from Outsurance but from Kind Price, a company I do not wish to engage with. This indicates that my contact details were passed on, either directly or indirectly. This raises concerns about how customer information is handled.

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Replies (1)
OUTsurance
OUTsurance's reply21 Jan 2026, 08:51
Official
Good morning Friedrich,

We acknowledge receipt of your complaint.

We would never share our client's information with other insurers.

We take your feedback very seriously and are investigating this.

Regards,
The OUTsurance Team