Unprofessional time wasters

<p>whereas I am generally positively impressed with the service I received from Outsurance regarding my 3 cars and Outsurance's competitive pricing. My last experience was the opposite.<br /> Based on the first impression I wanted to move all my insurances to Outsurance (wine farm, restaurant, distillery, guesthouse, cottages etc.). My business is continuously insured since 1995. Outsurance took 2 times each several hour long question sessions by telephone and 2 visits to the farm reading the same questions and reading lengthy "smallprint". Each time getting the facts wrong. As I do not want to be under insured the agent Craig suggested at one of his visits to send a Mr.Aggenbach to assess the actual values instead of me thumb sucking. He instead asked the exact same questions once again and wanted the same plans (I already had send to the second agent Mr.Hazle). he asked me the values! So after I was already quoted close to R 10 000/month and had shown the premises twice and had spend several hours on the phone going through the quote waiting for the fine tuning of final prices the agent Aggenbach phoned today that they wont take the risk instead of finalizing the exact amounts as agent Hazle had suggested. I have no problem with this answer but after many hours on several days and hours of meetings this could have simply been done the first time. The agent Hazle got most facts wrong again and again. This experience was the most unprofessional I have ever experienced with any insurance. I can recommend the car insurance with Outsurance but stay away from business insurance. The quote given was insincere.</p>