EK
Ernest K
1 reviews | Active since Feb 2016
05 Jul 2023, 20:26
Unprofessional Service
I don't why OUTsurance still attempt to debit my bank account every month and yet l declined their offer on my car insurance as l got a cheaper offer. This is causing unnecessary bank charges to my account. I have on numerous occasions advised them to stop but to no avail.
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
07 Jul 2023, 16:09Good afternoon Ernest,
Further to our private reply our client care manager Nasar contacted you to discuss your concerns.
After a detailed call audit, we established that cover was accepted however Nasar has now assisted in cancelling your policy.
Regards,
The OUTsurance Team
Further to our private reply our client care manager Nasar contacted you to discuss your concerns.
After a detailed call audit, we established that cover was accepted however Nasar has now assisted in cancelling your policy.
Regards,
The OUTsurance Team
OUTsurance's reply07 Jul 2023, 16:09
Official
Good afternoon Ernest,
Further to our private reply our client care manager Nasar contacted you to discuss your concerns.
After a detailed call audit, we established that cover was accepted however Nasar has now assisted in cancelling your policy.
Regards,
The OUTsurance Team
Further to our private reply our client care manager Nasar contacted you to discuss your concerns.
After a detailed call audit, we established that cover was accepted however Nasar has now assisted in cancelling your policy.
Regards,
The OUTsurance Team
OUTsurance's replyOfficial
17 Jul 2023, 08:37You are welcome.
OUTsurance's reply17 Jul 2023, 08:37
Official
You are welcome.