LF
Lundi F
1 reviews | Active since Feb 2025
25 Feb 2025, 20:50
Unprofessional Quote Promotion Team
OUTsurance contacted me to offer me a comparison quote and claimed that if they can't beat what I'm currently paying, they will pay me up to R1500.
They couldn't beat my current insurance, sent me a link and I uploaded my documents as well as my banking details.
This was 2 weeks ago. A week later I got an email from a Gugu Khumalo requesting that I send her my bank confirmation letter, which I did, and it's now week number 3, no money from Outsurance is reflecting on my bank account.
I have called them and sent them tons of emails, they did not bother to reply. Very unprofessional.
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OUTsurance's replyOfficial
26 Feb 2025, 14:34Hello Lundi
We received confirmation from our promotion department that you have been contacted and assisted after having received your review.
A technical error was identified, and the delay could have been avoided if there was proper contact made by Gugu.
We again apologise for the delay and hope to offer you a saving in the near future,
Regards
The OUTsurance Team
We received confirmation from our promotion department that you have been contacted and assisted after having received your review.
A technical error was identified, and the delay could have been avoided if there was proper contact made by Gugu.
We again apologise for the delay and hope to offer you a saving in the near future,
Regards
The OUTsurance Team
OUTsurance's reply26 Feb 2025, 14:34
Official
Hello Lundi
We received confirmation from our promotion department that you have been contacted and assisted after having received your review.
A technical error was identified, and the delay could have been avoided if there was proper contact made by Gugu.
We again apologise for the delay and hope to offer you a saving in the near future,
Regards
The OUTsurance Team
We received confirmation from our promotion department that you have been contacted and assisted after having received your review.
A technical error was identified, and the delay could have been avoided if there was proper contact made by Gugu.
We again apologise for the delay and hope to offer you a saving in the near future,
Regards
The OUTsurance Team