MI
Mohamed I
1 reviews | Active since Jan 2012
21 May 2022, 07:26
Unprofessional policy changes - craving for money only
The most ridiculous insurance when it comes to changing premium and access. I've never claimed for years and now they are increasing both premium and access for no apparent reason?
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OUTsurance's replyOfficial
26 May 2022, 16:23Good afternoon Mohamed,
Further to our private reply on receipt of your complaint, our facility review manager has been in contact with you.
She has explained the reasons for the re-rate and you were comfortable with the increase explanation.
She has referred your further query regarding the excess to our actuarial team for further feedback.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, our facility review manager has been in contact with you.
She has explained the reasons for the re-rate and you were comfortable with the increase explanation.
She has referred your further query regarding the excess to our actuarial team for further feedback.
Regards,
OUTsurance
OUTsurance's reply26 May 2022, 16:23
Official
Good afternoon Mohamed,
Further to our private reply on receipt of your complaint, our facility review manager has been in contact with you.
She has explained the reasons for the re-rate and you were comfortable with the increase explanation.
She has referred your further query regarding the excess to our actuarial team for further feedback.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, our facility review manager has been in contact with you.
She has explained the reasons for the re-rate and you were comfortable with the increase explanation.
She has referred your further query regarding the excess to our actuarial team for further feedback.
Regards,
OUTsurance