PM
Puseletso M

1 reviews | Active since Jul 2024

31 Mar 2026, 18:57

Unprofessional

It's been two years without updating my credit profile...pls fix it is messing up my credit score.the policy was cancelled two years back but still appears on my credit profile

0
Replies (1)
OUTsurance
OUTsurance's reply01 Apr 2026, 09:38
Official
Hello Puseletso

Further to our initial response to you, we received feedback from the relevant department, confirming you were contacted.

Thank you for sending us the screenshot of how your payment profile reflects. As discussed, the credit bureaus did indeed update your payment profile at the time. An additional letter has now been emailed to you, confirming the status.

Regards
The OUTsurance Team