CH
Chantel H
1 reviews | Active since May 2017
23 Mar 2022, 11:07
Unprofessional
I have never ever had such a bad experience with an insurance company... Been over a month that I submitted a claim for rain damage. Still going around in circles.. Lesson learned I will never suggest outsurance to any one ever again.
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Replies (1)
OUTsurance's replyOfficial
25 Mar 2022, 10:30Hello Chantel H
We are so sorry about unfortunate the service frustration.
Our assessing manager, Jerusha has been in regular contact with you throughout the process.
An appointment was confirmed for today to assess the additional damage. We endeavour finalising this now long over-due claim for you as soon as we have received the latest report and will ensure that you receive proper updates.
Regards
OUTsurance
We are so sorry about unfortunate the service frustration.
Our assessing manager, Jerusha has been in regular contact with you throughout the process.
An appointment was confirmed for today to assess the additional damage. We endeavour finalising this now long over-due claim for you as soon as we have received the latest report and will ensure that you receive proper updates.
Regards
OUTsurance
OUTsurance's reply25 Mar 2022, 10:30
Official
Hello Chantel H
We are so sorry about unfortunate the service frustration.
Our assessing manager, Jerusha has been in regular contact with you throughout the process.
An appointment was confirmed for today to assess the additional damage. We endeavour finalising this now long over-due claim for you as soon as we have received the latest report and will ensure that you receive proper updates.
Regards
OUTsurance
We are so sorry about unfortunate the service frustration.
Our assessing manager, Jerusha has been in regular contact with you throughout the process.
An appointment was confirmed for today to assess the additional damage. We endeavour finalising this now long over-due claim for you as soon as we have received the latest report and will ensure that you receive proper updates.
Regards
OUTsurance