Unprofessional
Outsurance call center agent got very snotty with me when I didn't want to accept her quote because they could not quote me lower than Naked Insurance. Saying if I want to trust them I must deal with the consequences, Implying that they are *************. I found it very unprofessional.
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OUTsurance's replyOfficial
20 Jun 2019, 09:21Hello Darion
We appreciate your feedback. The service you describe is naturally concerning and the recorded conversation was immediately audited by our sales manager, Cora.
She contacted you with an apology and you were kind enough to agree sending her the schedule in order for us to do a proper comparison for you.
We are discussing our findings with our advisor and thank you for accepting our apologies.
Regards
OUTsurance
We appreciate your feedback. The service you describe is naturally concerning and the recorded conversation was immediately audited by our sales manager, Cora.
She contacted you with an apology and you were kind enough to agree sending her the schedule in order for us to do a proper comparison for you.
We are discussing our findings with our advisor and thank you for accepting our apologies.
Regards
OUTsurance
Best regards,
OUTsurance's reply20 Jun 2019, 09:21
Official
Hello Darion
We appreciate your feedback. The service you describe is naturally concerning and the recorded conversation was immediately audited by our sales manager, Cora.
She contacted you with an apology and you were kind enough to agree sending her the schedule in order for us to do a proper comparison for you.
We are discussing our findings with our advisor and thank you for accepting our apologies.
Regards
OUTsurance
We appreciate your feedback. The service you describe is naturally concerning and the recorded conversation was immediately audited by our sales manager, Cora.
She contacted you with an apology and you were kind enough to agree sending her the schedule in order for us to do a proper comparison for you.
We are discussing our findings with our advisor and thank you for accepting our apologies.
Regards
OUTsurance
Best regards,