Unpleasant call experience

I called to enquire for a comparative quotation, things started out good but did not end well. Their premium for comprehensive insurance cover is more than what I am currently paying and their essential cover was not what I was interested in. After various attempts at discounting their premium, their price was still more than what I was paying for. At some point their interaction felt forceful (requesting banking details, trying to convince me that Outsurance is a better short term insurance company, trying to make me accept their quotation) and my requests were not heard. I was calling for a comparative quotation, not necessarily to change insurance companies there and then. I had repeatedly asked for the original quotation to be sent to me for my review, to date no quotation has been sent; despite having a follow-up call (and also requesting for the quotation to be sent to me).

The experience ended up being unpleasant for me.