NS
Nathi S
1 reviews | Active since Jan 2022
20 Jan 2022, 21:34
Unjustifiable Declining of claim by outsurance
Outsurance is the worst insurance ever. One of their client overtaked me towards a traffic light and he cut in front of me, where he scratched my front fender and bumper. I did third party claim and requested no claims letter from my insurer. They declined my claim, saying I should have slowed down faster and allow him to get infront of me. I was slowing down at that time cause I was approaching a traffic light. Their clients also did attest to my statement. Saying I was slowing down and he decided to overtake.
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Replies (1)OUTsurance's replyOfficial
25 Jan 2022, 09:20Good morning Nathi,
Further to our private reply of last week, our legal manager Isaac has been in contact with you.
He has received your witness details and will interview the witness and look into the matter.
We are sorry for the disappointing outcome and will review the matter and provide you with feedback.
Kind regards,
OUTsurance
Further to our private reply of last week, our legal manager Isaac has been in contact with you.
He has received your witness details and will interview the witness and look into the matter.
We are sorry for the disappointing outcome and will review the matter and provide you with feedback.
Kind regards,
OUTsurance
OUTsurance's reply25 Jan 2022, 09:20
Official
Good morning Nathi,
Further to our private reply of last week, our legal manager Isaac has been in contact with you.
He has received your witness details and will interview the witness and look into the matter.
We are sorry for the disappointing outcome and will review the matter and provide you with feedback.
Kind regards,
OUTsurance
Further to our private reply of last week, our legal manager Isaac has been in contact with you.
He has received your witness details and will interview the witness and look into the matter.
We are sorry for the disappointing outcome and will review the matter and provide you with feedback.
Kind regards,
OUTsurance
