Unhappy client of outsurance

I Roshje Slambee am very disappointed in the service i got from outsurance. Kevin Buddan who is the investigator made me feel like a ******** and he is diminishing my character, i did submit my claim and now outsurance is trying all ways not to pay out my claim and i feel disgusted by the way outsurance treats me as their cleint, this makes me feel as if i dont ever want insurance ever. Kevin went as far as going into my personal private space to find ways to reject my claim and i feel its ridiculous, after also forcing me to sign a consent form in the privacy of our residence.