HM
Hlengiwe M
1 reviews | Active since Aug 2019
05 Aug 2025, 05:54
Unhappy client
I told the consultant i would confirm with her and she said it was just a quote but my account has been debited and the vehicle is also not with me any more I was involved in a car accident but my account was debited for what good reason i do not know I told her I will get back to her
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
12 Aug 2025, 14:17Good day Hlengiwe,
Sorry to hear you were invloved in an accident. We hope no one was injured.
Our sales manager, Tshepi, contacted you to address your concerns. We listened to the sales conversation and you did accept with OUTsurance.
We have moved the start as per your request.
Regards,
The OUTsurance Team
Sorry to hear you were invloved in an accident. We hope no one was injured.
Our sales manager, Tshepi, contacted you to address your concerns. We listened to the sales conversation and you did accept with OUTsurance.
We have moved the start as per your request.
Regards,
The OUTsurance Team
OUTsurance's reply12 Aug 2025, 14:17
Official
Good day Hlengiwe,
Sorry to hear you were invloved in an accident. We hope no one was injured.
Our sales manager, Tshepi, contacted you to address your concerns. We listened to the sales conversation and you did accept with OUTsurance.
We have moved the start as per your request.
Regards,
The OUTsurance Team
Sorry to hear you were invloved in an accident. We hope no one was injured.
Our sales manager, Tshepi, contacted you to address your concerns. We listened to the sales conversation and you did accept with OUTsurance.
We have moved the start as per your request.
Regards,
The OUTsurance Team
OUTsurance's replyOfficial
07 Oct 2025, 12:22Good day Hlengiwe, Thank you very much for bringing this matter to our attention in your most recent review. Our client care manager has been in contact with you to discuss the matter and we confirm that the policy has been cancelled as per your wishes. We apologise for the poor service you received on your policy, and we have taken measures to ensure that this does not happen again. Regards, The OUTsurance Team
OUTsurance's reply07 Oct 2025, 12:22
Official
Good day Hlengiwe, Thank you very much for bringing this matter to our attention in your most recent review. Our client care manager has been in contact with you to discuss the matter and we confirm that the policy has been cancelled as per your wishes. We apologise for the poor service you received on your policy, and we have taken measures to ensure that this does not happen again. Regards, The OUTsurance Team