Unhappy client

2021/11/12 about 00:43 My house caught fire because of the loadshedding I then contacted the insurance company which they try assist me however at the they a project manager with the name of Stephan debeer who at the end made life miserable because I asked to afford me an opportunity to bring in my own people do quotes to as he already came with his own people first he shouted at to say why am I saying that infront of his people, there started a problem I was called to the insurance has approved my claim the things I received a call from Stephan debeer telling that he is going to send me the forms to sign so that the claim can be processed I then signed the form and the money was paid into the bond account now FNB is giving a problem to refund the money to fix the property and I have to rent a house and still pay the bond to the property that I don't stay in can someone come to my rescue please........