Unhappy

I logged a claim in September, my bike was ******. Claim has been put on hold till I get the circulating number. The saps closed the case. I tried to send every everything I have regarding the theft of this bike. Clearly it’s not enough.

Called in to cancel the policy and get my premiums back cause I see this claim won’t get paid. Was told they would get back to me. Still waiting.

I’ve trusted Outsurance with my life. This is a first. I’ve never gotten such terrible service from them. Ever. I don’t what’s happening. I didn’t even want to come to hello Peter. But with this service I can’t. Can I at least get my premiums back.