1 reviews | Active since Apr 2018
Unhappy about no feedback
I phoned outsurance on 3 April 2018 regarding a query that i had concerning a premium of over R3000 that was deducted from my account which I was never informed about. On the 3rd they said they will give me feedback by end of business day and nothing. Phoned again on the 4th and they said that they will still get back to me and nothing. This is the 3rd day with no response. Im not asking alot since i've been with them for many years just some feedback.....please!
Hello Leani35
We cannot blame you for being disappointed and expressing it!
Our client care manager contacted you and apologised for the error as well as lack of feedback.
Teresa arranged for the refund which should reflect in your account soon.
Thank you for accepting our apologies.
Regards
Dinky
Hello Leani35
We cannot blame you for being disappointed and expressing it!
Our client care manager contacted you and apologised for the error as well as lack of feedback.
Teresa arranged for the refund which should reflect in your account soon.
Thank you for accepting our apologies.
Regards
Dinky