MS
Manotsi S
1 reviews | Active since Mar 2011
24 Oct 2021, 11:05
Unhappy
What a clumsy tow truck guy send by OUTsurance why is the point of paying my premiums why u wait for the tow truck for an hour and again the tow truck guy damaged stuff from my carš! What type of insurance that leaves they client in the middle of nowhere without giving them the best security! What if something bad happened in the highway while u log a call at 6:30 in the morning and u get attended at 7:30 am not happy wit the services am receivingš¤
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OUTsurance's replyOfficial
26 Oct 2021, 14:43Good day Mantosi,
What you experienced is unacceptable and we don't blame you for sharing your dismay.
Lerato our client liaison manager has been in contact with you to address your concerns. An appointment has been scheduled for the damaged item to be replaced. We will address the service transgressions accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance
What you experienced is unacceptable and we don't blame you for sharing your dismay.
Lerato our client liaison manager has been in contact with you to address your concerns. An appointment has been scheduled for the damaged item to be replaced. We will address the service transgressions accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance
OUTsurance's reply26 Oct 2021, 14:43
Official
Good day Mantosi,
What you experienced is unacceptable and we don't blame you for sharing your dismay.
Lerato our client liaison manager has been in contact with you to address your concerns. An appointment has been scheduled for the damaged item to be replaced. We will address the service transgressions accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance
What you experienced is unacceptable and we don't blame you for sharing your dismay.
Lerato our client liaison manager has been in contact with you to address your concerns. An appointment has been scheduled for the damaged item to be replaced. We will address the service transgressions accordingly.
We are sorry for the bad experience.
Regards,
OUTsurance