Unhappy
I canceled a policy with outsurance, they tried to call me to renew the policy I missed the call, they decide to call my emergency contact and advised them about me canceling the policy under my ID.. it's against popi regulations and I'm really not happy about it
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OUTsurance's replyOfficial
15 Feb 2022, 14:06Good day Tasmin,
Thank you for your feedback.
We don't want to cause you any unnecessary frustration by calling you again therefore Yolandi our retention manager has sent you an email. Once you respond to Yolandi's email she will contact you to address your concerns.
Please be advised, OUTsurance does comply with all rules and regulations as stipulated by the POPI Act.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
We don't want to cause you any unnecessary frustration by calling you again therefore Yolandi our retention manager has sent you an email. Once you respond to Yolandi's email she will contact you to address your concerns.
Please be advised, OUTsurance does comply with all rules and regulations as stipulated by the POPI Act.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply15 Feb 2022, 14:06
Official
Good day Tasmin,
Thank you for your feedback.
We don't want to cause you any unnecessary frustration by calling you again therefore Yolandi our retention manager has sent you an email. Once you respond to Yolandi's email she will contact you to address your concerns.
Please be advised, OUTsurance does comply with all rules and regulations as stipulated by the POPI Act.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
We don't want to cause you any unnecessary frustration by calling you again therefore Yolandi our retention manager has sent you an email. Once you respond to Yolandi's email she will contact you to address your concerns.
Please be advised, OUTsurance does comply with all rules and regulations as stipulated by the POPI Act.
We are sorry for the inconvenience caused.
Regards,
OUTsurance