CT
Cindy T
1 reviews | Active since Oct 2016
06 May 2025, 12:43
Unhappy
When I was approached but an outsurance consultant in one of the pet stores, I was told that I could get a quote from outsurance regarding my pets. If I did not take the insurance I will still get a voucher.I requested a quotation for pet insurance but did not take it due to financial reasons. I have not heard anything further regarding the voucher. Is the voucher only if you accept the quote?
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OUTsurance's replyOfficial
13 May 2025, 15:25Good day Cindy,
Thank you for your review.
Further to our private response, we can confirm that our client services manager, Razaa, has been in contact with you. You advised Razaa that you have received the voucher and were thankful for his assistance.
Once again, apologies for the lack of feedback.
Regards,
The OUTsurance Team
Thank you for your review.
Further to our private response, we can confirm that our client services manager, Razaa, has been in contact with you. You advised Razaa that you have received the voucher and were thankful for his assistance.
Once again, apologies for the lack of feedback.
Regards,
The OUTsurance Team
OUTsurance's reply13 May 2025, 15:25
Official
Good day Cindy,
Thank you for your review.
Further to our private response, we can confirm that our client services manager, Razaa, has been in contact with you. You advised Razaa that you have received the voucher and were thankful for his assistance.
Once again, apologies for the lack of feedback.
Regards,
The OUTsurance Team
Thank you for your review.
Further to our private response, we can confirm that our client services manager, Razaa, has been in contact with you. You advised Razaa that you have received the voucher and were thankful for his assistance.
Once again, apologies for the lack of feedback.
Regards,
The OUTsurance Team