Unhappy

Item: OUTsurance
Rating: 1
Author: nomonde G

I had sent out emails in regards to canceling my insurance policy and until today there is no reply no nothing.

Since 2017 when I had taken out this insurance there was no bonus provided nothing.

I just want it canceled. Am not happy.

Helpful (0)

Replies (2)

OUTsurance's replyOfficial

28 Feb 2019, 10:29

Good day linchmoze,

We acknowledge receipt of your complaint. We have escalated the matter for urgent attention.

We do apologise for the inconvenience caused.

Regards,
OUTsurance

Best regards,

OUTsurance's reply28 Feb 2019, 10:29

Official

Good day linchmoze,

We acknowledge receipt of your complaint. We have escalated the matter for urgent attention.

We do apologise for the inconvenience caused.

Regards,
OUTsurance

Best regards,

OUTsurance's replyOfficial

28 Feb 2019, 15:32

Hello lichmoze

Thank you for accepting our apologies for the inconvenience caused.
Our client care manager contacted you and cancelled the policy as you requested.

Our best wishes to you

Regards
OUTsurance

Best regards,

OUTsurance's reply28 Feb 2019, 15:32

Official

Best regards,